Privacy Policy

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Privacy Policy

1. Information We Collect

We may collect the following types of information:

    • Personal Information: Name, email address, phone number, billing address, passport details, travel preferences, and emergency contact information.

    • Payment Information: When making bookings, we may collect billing information. All payment transactions are processed securely via third-party payment gateways. We do not store your full payment card details.

    • Travel Details: Dates of travel, accommodation choices, special requests, dietary or accessibility requirements.

    • Device & Usage Data: IP address, browser type, device information, and site usage analytics (collected via cookies and third-party tools like Google Analytics).

2. How We Use Your Information

We use your information to:

    • Process bookings and payments

    • Provide customer service and travel assistance

    • Customize travel experiences according to your preferences

    • Send booking confirmations, updates, and travel documents

    • Improve our website, services, and user experience

    • Send promotional offers and newsletters (you may opt out anytime)

3. Sharing Your Information

We only share your personal information when necessary:

    • With trusted partners and service providers (e.g., hotels, guides, transport companies) to fulfill your travel arrangements

    • With payment processors to handle secure transactions

    • When required by law, regulation, or legal process

    • In the event of a business transfer (e.g., merger or acquisition)

We never sell or rent your information to third parties for marketing purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your personal data, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

    • Analyze site traffic and usage

    • Improve functionality and performance

    • Remember your preferences and past activity

You can modify your browser settings to refuse cookies or alert you when cookies are being used.

6. Your Rights and Choices

You have the right to:

    • Access or correct your personal information

    • Request deletion of your data (subject to legal and contractual obligations)

    • Opt out of marketing emails

    • Withdraw consent where processing is based on consent

Please email us at [email protected] for any such requests.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: [email protected]